Terms of service
Last updated 9 October 2026.
These Terms and Conditions govern your use of talesoncanvas.com and any purchase you make from it. By placing an order you accept these Terms. Please read them before you buy.
Who you are dealing with
This website and store is owned and operated by NEERAJ RAWAT, a Sole Proprietorship registered in India under the trade name THE BLUE FLUTE STUDIO, trading online as Tales on Canvas.
| Legal name of the entity | NEERAJ RAWAT |
| Trade name | THE BLUE FLUTE STUDIO |
| Constitution | Sole Proprietorship |
| Proprietor | Neeraj Rawat |
| Principal place of business | Manth Naujheel Road, Surir Kalan, Surirkalan Bagar, Mathura, Uttar Pradesh 281205, India |
| GSTIN | 09COCPR5463J1ZF |
| State | Uttar Pradesh (Code: 09) |
| Website | talesoncanvas.com |
| Customer care email | hello@talesoncanvas.com |
| Customer care telephone | +91 63956 31366 |
| Support hours | Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays) |
We operate from a single location. We have no branch offices.
1. Eligibility
You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872. If you are under 18 you may use the site only with the involvement of a parent or guardian.
2. What we sell
We sell canvas prints of artworks that tell traditional Indian tales in folk-art styles. Each print is printed to order with HP Latex inks on 380 GSM canvas, at the size you choose, and supplied stretched or framed as offered on each product page. Our products are prints, not hand-painted originals.
Colours can vary slightly between screens and the printed canvas. Room photographs on this site illustrate scale and are not part of the product.
Sizes are the dimensions of the printed canvas.
3. Prices, taxes and invoicing
All prices are shown in Indian Rupees (INR) and are inclusive of GST. A GST tax invoice bearing our GSTIN 09COCPR5463J1ZF is issued for every order.
Delivery within India is free. It is included in the displayed price.
We may change prices at any time, but a change will never affect an order already accepted.
4. Orders and acceptance
Your order is an offer to buy. We confirm acceptance by email. If we cannot fulfil an order, because of a pricing or listing error or an address we cannot deliver to, we will tell you and refund the full amount paid. We will not substitute a different artwork, size or finish without your agreement.
5. Payments
Payments are processed by third-party payment gateways that are PCI-DSS compliant. We do not collect, see or store your card, UPI or net-banking credentials. Your payment is governed by the gateway's own terms in addition to these Terms.
6. Delivery
We deliver within India only. Delivery is governed by our Shipping and Delivery Policy, which forms part of these Terms.
7. Cancellation, returns and refunds
Governed by our Cancellation and Refund Policy, which forms part of these Terms. Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.
8. Intellectual property
All artworks, images, text and design on this site are the work of, or licensed to, NEERAJ RAWAT and are protected by the Copyright Act, 1957. You may not reproduce, redistribute, resell or create derivative works from them.
Buying a print gives you ownership of that physical print for display. Copyright in the artwork is retained.
9. Acceptable use
You agree not to use this site to break any law, to infringe anyone's rights, to introduce malicious code, to scrape or harvest data, or to attempt to gain unauthorised access to any part of it.
10. Limitation of liability
To the extent permitted by law, our total liability arising out of or in connection with any order is limited to the amount you actually paid for that order. We are not liable for indirect or consequential loss. Nothing here excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act, 2019.
11. Force majeure
We are not liable for delay or failure caused by events beyond our reasonable control, including natural events, strikes, civil disturbance, carrier failure, government action, power or network outage.
12. Governing law and jurisdiction
These Terms are governed by the laws of India. The courts at Mathura, Uttar Pradesh have exclusive jurisdiction, without prejudice to your right as a consumer to approach the consumer commission having jurisdiction where you reside.
13. Changes to these Terms
We may update these Terms. The version in force when you place an order is the version that applies to it. The date at the top shows when this page last changed.
Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made under it, the details of our Grievance Officer are published below.
| Name | Neeraj Rawat |
| Designation | Proprietor and Grievance Officer |
| hello@talesoncanvas.com | |
| Telephone | +91 63956 31366 |
| Address | NEERAJ RAWAT, Manth Naujheel Road, Surir Kalan, Surirkalan Bagar, Mathura, Uttar Pradesh 281205, India |
| Hours | Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays) |
We will acknowledge every complaint within 48 hours of receiving it, give you a reference number, and resolve it within one month of receipt.
If you are not satisfied with the outcome, you may approach the National Consumer Helpline on 1915, or the consumer commission having jurisdiction, under the Consumer Protection Act, 2019.