The Short variation: if you are searching for exclusive engagement ring or unique anniversary gift, Leibish & Co. features a sturdy supply of high-quality, colorful, and conflict-free diamonds and gemstones. The family-run business happens to be operating online since 1998 with your own touch which has won perform business from around the world. Leibish & Co. makes it easy to buy loose rocks or even to make use of their free “Design yours” device to take the perfect bit of jewellery to life. With decades of experience and strong design under the belt, Leibish & Co. is on the verge of expanding the inventory to watches and other add-ons.
Whenever Leibish Polnauer founded his first on line diamond company in 1998, it got almost the full day to upload a single picture and information to his web site â but he had been a visionary which saw prospective in fledgling realm of ecommerce. “When he views the possibility in a notion, he can try everything inside the power to advance with-it,” said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish produced a fruitful, family-run procedure together with girlfriend and kids providing in leadership roles. They have expanded a successful internet business with offices located worldwide. Leibish & Co. is actually a leader in special coloured diamonds and gemstones which are difficult to get someplace else. Their expensive diamonds are conflict-free, basically a key point for a lot of buyers.
“folks visited you since they seek out one thing some different, some thing a little more special than what everyone provides,” Benji said.
While Leibish & Co. offers top-quality traditional expensive diamonds, the company specializes in colorful, special jewellery. When asked the reason why the organization has these a higher buyer return price, Benji rapidly pinpoints the main reason.
“its a variety of exemplary products, fantastic service, and jewellery created on the highest quantities of brilliance,” he said. “The jewellery we make is certainly not your everyday, mass-produced brand of item. Each piece is custom-made to completely suit the diamond or gem stone plumped for by the customer.”
A household Affair With Personal Service
Leibish & Co. is actually a true family members business, with Leibish’s family unit members playing key parts in business.
Leibish serves as creator and President from the business, while their spouse, Rosi, may be the business’ occasions management. Their particular oldest daughter, Chavi, serves as top honors Jewelry Designer â and that is a massive duty since custom jewellery comprises more than 50per cent in the business’s business, Benji stated.
Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another son, Shmulik, who is a graduate of Gemological Institute of The united states, could be the main Diamond Buyer for all the business. “Shmulik is, seriously, certainly one of a lot of talented color diamond specialists in a,” Benji said.
Leibish’s child Itzik could be the business’s COO and works their nyc company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kiddies, will be the business’s CFO.
“as among the longtime members of the team, I can let you know that, however, there isn’t any relationship, they start thinking about me, and others, part of their loved ones,” Benji stated. “each of us bring our very own knowledge towards the company, but work together to regularly grow the organization.”
Customers are additionally treated like family at Leibish & Co., in which the company invests energy into private service and income. “If you have ever addressed one certain broker, including, that is the same person you’ll constantly deal with, no matter what you may be phoning or writing in approximately,” Benji stated. “we do not trust driving customers around to different departments when they have a question or specific issue they would like to manage.”
Consumers Come From All Over the World
Leibish features a few distinct customers: you will find people, whom mainly shop through the site, merchants, and the ones in trade company, who generally go to the organization’s main practices in ny, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are through the U . S .. The then best market is Canada, accompanied by great britain, Australia, Hong-Kong, while the remainder of European countries.
Consumers at every period of life shop at Leibish & Co., though nearly all are between the many years of 35 and 54, Benji mentioned. Also, the organization garners around 300,000 site check outs monthly â and keeps the majority of their clients coming back again.
“with more than a 70percent return consumer status, we continue to be one of the most well-known businesses in our niche,” he mentioned.
Colourful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. carries high-end jewellery, but additionally maintains inventory versatility, especially for internet based customers, Benji stated. The organization sells numerous loose diamonds and valuable gemstones, but their essential items are tailored precious jewelry creations.
“We keep big selection of multicolor diamond and gem jewelry, with a few of this rarest colors ever viewed,” the guy said. “we’re recognized well by our very own bread-and-butter services and products â yellow diamond and green diamond involvement bands. However, we sell diamonds of nearly every shade, and valuable gemstones â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, also, but our very own knowledge is within the realm of color.”
For clients who have some thing at heart and want help rendering it a real possibility, Leibish & Co. offers a “Design your very own” jewelry device, which Benji mentioned is its most popular item.
“Naturally, when shopping for a particular piece, folks typically want specific stones and placing types they will have currently fallen crazy about,” he stated. The “Design your personal” instrument enables consumers to construct a piece using the rock, setting, and metal of the choice.
“It allows them to bring their aspirations your â with this knowledge in workmanship,” Benji informed you.
Accessories & unique on line Tools in Store for Leibish & Co.
since it appears forward to the long run, Leibish & Co. is actually gradually shifting toward higher-ticket things and item assortment. The organization seems comfortable branching out over new products due to the devotion and love it relates to most appropriate the current designs.
“we now have talked-about bringing in lots of add-ons â including deluxe watches, handbags, as well as pencils,” Benji stated. “But we chose to wait until we 1st perfected all of our main line of product, which is diamond jewelry.”
Leibish & Co. can researching to carry on perfecting the prominent internet site, too. One-way it intends to improve its online experience is by introducing enhanced real life attributes, which will give virtual customers more of an in-store experience.
As an organization using its roots in colourful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional sector which views change because the exception to this rule, perhaps not the rule.